Sarah Kwan

Board Member

With over a decade of progressive experience in the retail industry, I build and execute holistic business strategies, merging an understanding of merchandising, finance, marketing, and product to drive sales and profit, and deliver great customer value. I’ve owned the P&L for complex business portfolios worth up to $250M annually. As a people leader, I’m passionate about empowering those around me with the resources, tools and information they need to succeed. Equally comfortable talking data analytics and customer behaviour, I have built and fostered the adoption of data-driven tools and processes that improve the efficiency, accuracy and consistency of operations, planning, and analysis activities, and enabled merchant teams to make better strategic decisions.


Innovative companies with a vision for the future and intelligent people building great things together get me excited about new opportunities. There’s a lot of fun to be had in serious business – how can I help you?


Specialties: strategic planning, data analytics, category management, merchandising, content marketing, assortment building, competitive & marketplace analysis, budgeting & forecasting, process development, social media marketing, product development, brand development, mentorship & coaching, e-commerce, omni-channel, inventory management, PR & communications, public speaking.